-
Data controller
For the purposes of the GDPR, TRUSTGREEN LTD acts as the data controller in respect of any personal data processed through the Website.
| Item |
Details |
| Company | TRUSTGREEN LTD |
| Registration number | HE 455172 |
| Registered address | Κάσου, 18, Flat/Office 41, 1086, Nicosia, Cyprus |
| Website | trust-green.com |
| Contact email | (See Section 18) |
-
General approach to personal data
We do not require visitors to create an account, register, or provide personal data in order to browse the Website.
We do not actively collect personal data from visitors unless the visitor voluntarily provides such data, for example by contacting us, submitting an enquiry, or using any contact or application form available on the Website.
However, limited technical data may be processed automatically when the Website is accessed. This is necessary for the Website to function securely and properly.
-
What data we may process
| Category |
Examples of data |
When it may be processed |
| Contact data |
Name, email address, phone number, company name, message content |
When you contact us or submit an enquiry |
| Technical data |
IP address, browser type, device information, operating system, access time, security logs |
When you visit the Website |
| Security data |
IP address, request data, bot detection information, firewall and security events |
When Cloudflare security services protect the Website |
| Google Maps data |
IP address, browser and device information, and other technical information processed by Google |
When Google Maps is loaded or used on the Website |
We do not intentionally collect special categories of personal data, such as health data, religious beliefs, political opinions, biometric data, criminal record information, or similar sensitive information.
-
Why we process data
| Purpose |
Explanation |
Legal basis under GDPR |
| Website operation |
To make the Website available and functional |
Legitimate interests |
| Website security |
To protect the Website from spam, bots, abuse, cyberattacks, and unauthorised access |
Legitimate interests |
| Responding to enquiries |
To reply to messages or requests submitted by users |
Legitimate interests / steps prior to entering into a contract |
| Google Maps functionality |
To show map and location-related information |
Legitimate interests / consent where required |
| Legal compliance |
To comply with applicable legal obligations |
Legal obligation |
-
Cookies and similar technologies
The Website does not appear to use first-party cookies for advertising, behavioural tracking, profiling, or remarketing.
The Website may use essential cookies and similar technologies that are necessary for security, proper functioning, traffic management, and technical operation.
The Website also uses Google Maps, which may involve third-party cookies or similar technologies controlled by Google.
-
Cookie and technology table
| Provider |
Type |
Purpose |
Notes |
| Cloudflare |
Essential / security |
Website security, bot protection, firewall protection, performance, and traffic management |
These technologies are generally necessary for protecting and operating the Website |
| Google Maps |
Functional / third-party service |
Displaying map and location functionality |
Google may process technical data depending on the user’s browser, device, Google account status, and Google settings |
-
Google Maps
The Website uses Google Maps to display map and location functionality.
When Google Maps is loaded, Google may process certain technical information, including IP address, browser information, device information, and similar technical identifiers. This processing is carried out by Google in accordance with Google’s own privacy and cookie policies.
We do not use Google Maps for advertising, behavioural profiling, or remarketing. We do not control Google’s independent processing activities.
-
Cloudflare
The Website may use Cloudflare for security, performance, and technical protection.
Cloudflare may process technical data such as IP addresses, security logs, traffic data, and essential cookies in order to identify malicious traffic, protect the Website, and ensure stable access.
We use Cloudflare for essential website security and functionality, not for advertising or profiling.
-
Do we use analytics or marketing cookies?
At present, we do not use cookies for behavioural advertising, remarketing, user profiling, or marketing tracking.
| Cookie type |
Used by the Website? |
| Strictly necessary / security cookies |
Yes, where required for Website security and operation |
| Functional third-party technologies |
Yes, where required for Google Maps functionality |
| Analytics cookies |
No, unless introduced in the future |
| Marketing cookies |
No |
| Behavioural profiling cookies |
No |
| Remarketing cookies |
No |
If we introduce analytics, marketing, advertising, or other non-essential cookies in the future, we will update this Privacy Policy and, where required by law, request consent before such cookies are activated.
-
Sharing of personal data
We do not sell personal data.
We may share limited personal data only where necessary with trusted service providers who support the operation, security, and functionality of the Website.
| Recipient / provider |
Reason for sharing |
| Cloudflare |
Website security, protection, traffic management, and performance |
| Google |
Google Maps functionality |
| Website hosting providers |
Hosting and technical operation of the Website |
| IT support providers |
Website maintenance, troubleshooting, and security support |
| Authorities or regulators |
Only where required by applicable law |
-
International transfers
TRUSTGREEN is based in Cyprus, within the European Economic Area ("EEA").
We do not intentionally transfer personal data outside the EEA without informing users where required by law.
However, because the Website may use third-party services such as Cloudflare and Google Maps, certain technical data may be processed by those providers in other jurisdictions, depending on their infrastructure and service configuration.
Where personal data is transferred outside the EEA, such transfer will be made in accordance with the GDPR and, where required, on the basis of appropriate safeguards.
| Safeguard |
Meaning |
| Adequacy decision |
The destination country is recognised as providing adequate data protection |
| Standard Contractual Clauses |
Contractual safeguards approved by the European Commission |
| Other lawful mechanism |
Any other valid transfer mechanism permitted under the GDPR |
-
Retention of personal data
We keep personal data only for as long as necessary for the purpose for which it was collected.
| Type of data |
Retention approach |
| Contact enquiries |
Kept only as long as necessary to respond and manage related communication |
| Technical logs |
Kept for a limited period necessary for security, troubleshooting, and Website operation |
| Security logs |
Kept as necessary to protect the Website and investigate security issues |
| Legal records |
Kept where required by applicable law |
When personal data is no longer required, we will delete it or anonymise it where appropriate.
-
Your GDPR rights
Subject to the conditions and limitations under the GDPR, you may have the following rights:
| Right |
Meaning |
| Right of access |
You may request confirmation of whether we process your personal data and request a copy |
| Right to rectification |
You may ask us to correct inaccurate or incomplete personal data |
| Right to erasure |
You may ask us to delete your personal data in certain circumstances |
| Right to restriction |
You may ask us to restrict processing in certain circumstances |
| Right to object |
You may object to processing based on legitimate interests |
| Right to data portability |
You may request transfer of certain data in a structured format, where applicable |
| Right to withdraw consent |
Where processing is based on consent, you may withdraw consent at any time |
To exercise your rights, please contact us at: [email protected].
We may need to verify your identity before responding to a request.
-
Complaints
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection authority.
In Cyprus, this is the Office of the Commissioner for Personal Data Protection.
We would appreciate the opportunity to address your concerns first, so you may also contact us directly at [email protected].
-
Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no website, online service, or electronic communication is completely secure. Users should avoid submitting unnecessary sensitive information through the Website.
-
Third-party websites and services
The Website may contain links to, or embedded content from, third-party services, including Google Maps.
We are not responsible for the privacy practices, cookie practices, content, or security of third-party websites or services. Users should review the privacy policies and cookie policies of such third parties separately.
-
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, legal requirements, or data protection practices.
The updated version will be published on this page with a new "Last updated" date.
-
Contact us
If you have any questions about this Privacy Policy or the processing of personal data, please contact:
| Item |
Details |
| Company | TRUSTGREEN LTD |
| Registration number | HE 455172 |
| Registered address | Κάσου, 18, Flat/Office 41, 1086, Nicosia, Cyprus |
| Email | [email protected] |
Copyright and legal notice
© 2026 TRUSTGREEN LTD. All rights reserved.
Unauthorised use, copying, reproduction, distribution, modification, publication, or any other infringement of the Website content, intellectual property rights, copyrights, trademarks, materials, or other protected rights of TRUSTGREEN LTD may result in legal consequences in accordance with applicable law.
